Reviews
Great service. Very thorough and professional
- Robert White
I was very satisfied with the service that Greg gave
- John enos
excellent service
- Dennis Skelton
++
- Jay McGinn & Barbara Uren
Justin was very efficient and police. he did a great job
- Debbie Deloof
I filled out this review last week. Ben was very
Pleasant ,Professional and very thorough. He is a great representative of your company.
- Melody Schwefer
Arrived when scheduled, clean, well dressed, communicated clearly, through and efficient
- Larry Hinkle
Professional service with good recommendations
- David Allardice
Justin was on time and very professional.
- Priscilla Mills
Great job. Very efficient.
- Rich Nelson
Glenn Leighton
01:32 17 Jun 21
Adrian was awesome
Donna Borchin
20:54 16 Jun 21
Greg was very informative and polite. Knows his job…Everyone is good…recommend Goettls
Kent Backus
20:46 16 Jun 21
Matt was great! Very professional and polite. Got the job done, thx!
Robert Schultz
20:04 16 Jun 21
Adrian was prompt, professional and informative. Feel we're ready for this 100+ heat now.
Jeannine Cheek
19:18 16 Jun 21
The technician Greg was on time. Ask me if I had any concerns about my system and he answered my questions. He explained what he would have to do about how long it would take.He was also nice to my dog. I am very happy with this company and Greg.
Marjorie Rogge
18:08 16 Jun 21
Called for appointment due to excess fan noise. Serviceman arrived on time with 30min prior notice. Serviceman was very friendly & personable. He listened to my problem then explained plus physically showed me how to improve my units performance. Installed starter assist for unit to prolong life. Serviceman was knowledgeable in his craft plus went over cost of part, service & maintenance agreement before the work. Serviceman finished part installation, pm & presented me with paperwork. We discussed future pm and serviceman left. I would recommend Bruilio to friends and family.
Joe Donahue
22:20 15 Jun 21
Rex Thompson
00:42 15 Jun 21
Greg was very helpful in diagnosing the system, explaining the problem and getting us going temporarily until a required part could be installed. We really appreciated his help on a hot day!
Jim Corder
23:53 12 Jun 21
Greg did great work for us today! Our A/C went out and he came out on a Saturday and got us going in no time. He was responsive and friendly. Would definitely use again!
Mary Carder
22:49 12 Jun 21
Greg was knowledgeable and friendly. He didn’t even complain about the heat today, even though he could have. That was refreshing because he didn’t make us feel guilty about calling for service. The a/c is working and a part we need is on order. What a nice experience.
Douglas Watson
21:55 12 Jun 21
Goettls kept me apprised of who was going to work, when they would arrive and what would be done. Everything was as they said it would be with no surprises. Work was completed on time and very professionally.
Mickie Westrick
20:12 11 Jun 21
Ben Baca was very professional and kind.Satisfied with the service.Mickie Westrick
Karen Coffenberry
19:34 11 Jun 21
Very, very pleased. Crew worked very quickly, cleaned up 100%, was polite and personable, explained the new system, was respectful of our property. Very, very pleased and would RECOMMEND HIGHLY.
David Rohe
18:03 11 Jun 21
Had an AC problem. They came in same day. Unfortunately the problem reoccurred later that day. They were back within hours and fully rectified the problem. No double billing or emergency fees. My review remains the same. First rate company that I will continue to use.
Tim Fuller
06:03 11 Jun 21
Richard Sherman
00:58 11 Jun 21
Jeff Chilton
22:55 10 Jun 21
Very impressed with Derick. Very knowledgeable and professional. I haven't finished getting other estimates for the work I want done, but am probably going to have them do the work. Everyone else wants to charge $65 for an estimate... Goettls didn't charge for their estimate.
Amy DeAngio
03:08 10 Jun 21
Walter Platkus
00:06 10 Jun 21
Tech quickly found the problem with the unit not running, went and leak tested everything as there was no refrigerant in the system.Upon refilling the system it was discovered that a valve assembly in the condenser was leaking.Very pleasant and courteous, worked hard throughout the process.
kit hoult
00:06 10 Jun 21
The Goettl crew from the Verde Valley was very professional, skilled and cheerful. I would highly recommend them to anyone wanting a new mini-split system in their house. Thanks guys!
Gary Fant
20:42 09 Jun 21
Greg has been out before and is always thorough, friendly and professional.
Larry Haberberger
19:22 09 Jun 21
Great service! Greg did a great job! Highly recommend!
John Woehrle
15:13 08 Jun 21
Our HVAC never seemed to work properly. Kelly spent 3+ hours discovering numerous issues that added up to a big problem. He kept us informed throughout the entire time he was here We were pleasantly surprised with the bill.I strongly recommend Kelly and Goettls High Desert Mechanical.
Tim McNulty
03:47 08 Jun 21
The guys that installed my Lennox system were very professional and helpful in helping me understand my new A/C and Heating system. They were patient in answering my many questions. I couldn't have received any better installing crew than I got on June 7, 2021. Thank you Goettl's in your training these men received. Through them and the products speaks highly of Goettl's. I would recommend Goettl's to any and everyone I meet. THANK YOU FOR A JOB WELL DONE!!! I highly recommend this company for installation, maintenance and all other services they provide.👍
Veronica Trammel
02:23 08 Jun 21
Our service tech did an awesome job. He explained everything and had it fixed in no time.Very friendly and would recommend!Thanks Kelly Lyles!!
Luis Ortega
00:26 08 Jun 21
Very professional very quick and very responsible I really recommend it
Glen Quackenbush
21:29 07 Jun 21
Great experience as always. Derick is very professional and knowledgeable.
Marcy Neves
18:39 07 Jun 21
Excellent and Ben was professional!
Larry Bligh
18:48 04 Jun 21
Goettl's High Desert Mechanical and Derick Fringer were a pleasure to work with. The job was done on time and professionally.
John Cochran
16:54 04 Jun 21
Adrian did an efficient and thorough job performing our 6-month AC/heating checkup after arriving on time. It's a pleasure to have such a reliable and friendly technician keep our AC system working well.
Alex Gaston
04:16 04 Jun 21
New HVAC installed. Crew showed up early as promised and got the job done! Great crew!
Rick Leonard
21:10 03 Jun 21
Julie and Rick
19:12 03 Jun 21
Jim Penny
20:54 02 Jun 21
Pamela Lowrey
20:14 02 Jun 21
Goettls is the best! My husband broke a main waterline while digging in the yard. So no water. I called Goettls and Matt came out on the same day and fixed it. Such great service.
Darane Richatdson
19:51 02 Jun 21
On time, knew what he was doing. VERY pleasant, he work on our water softener. Reasonable prices, highly recommended them, especially our tech!! Great job!
Carol Flinner
19:32 02 Jun 21
Kelly, did u change filter
A N
23:19 01 Jun 21
Robert Harrold
19:23 01 Jun 21
Four years of HVAC scheduling & service using Goettl's High Desert Mechanical has been outstanding. Last week’s bi-annual inspection & maintenance of our HVAC by Goettl’s technician Adrian Islava included installing an energy saving Nest thermostat which went well. Goettl’s techs have always been courteous, informative, prepared, and technically proficient as was Mr. Islava. I highly recommend Goettl’s HVAC service.
Rachel Heydorn
16:30 01 Jun 21
Allen Sigal
17:19 29 May 21
Derrick has serviced our house on several occasions. He’s terrific. Would never call another HVAC company!!
Dana Hayes
17:02 29 May 21
T. B.
22:08 28 May 21
Jan
22:07 28 May 21
Serviceman Adrian was very professional, knowledgeable, polite not pushy. Adrian made recommendations that made sense. Would love have him out again.
Ashley Blake
22:26 27 May 21
Our Service tech Adrian was very helpful and prompt and got our house cooling down quickly! I called and was able to move our appointment up due to the weather getting hotter and our AC not cooling down the house as it used to. He offered helpful tips and we will definitely continue to call Goettls for our AC maintenance and repairs. Thank you!
Paula Smith
17:42 27 May 21
Installers were very professional, polite, friendly and accomodating. Took care of our new flooring by placing ladders on throw rugs to protect floor. Great job.
THOMAS Monachino
17:33 27 May 21
Derrick was a pleasure and did a great job repairing our leaking pipe. He was very informative and gave us a lot of information about our water softener system.
Amy Ebersole
23:14 26 May 21
Received a water heater and pump quote. They were fast and responsive and made great recommendations I feel like I can trust them.
Robert Johansen
20:53 26 May 21
Kelly was my tech for an annual A/C checkup. He was prompt, knowledgeable, and friendly and entertained a myriad of questions. He is highly recommended.
Donalee Vidal
17:55 26 May 21
Always clean cut, helpful, nice young people, always on time, excellent.
John Frazier
17:50 25 May 21
Greg was very thorough checking our HVAC units before the cooling season begins. He carefully explained the process and any issues he found. He emailed a complete report of his findings. Great job!
Susan Wade
18:37 21 May 21
Ben Baca was early which I love but called to make sure that would be OK 👌🏻 which is great also. I love that they send a text message picture of whoever is coming! Ben was courteous, professional, and answered all of my questions patiently! Goettl’s installed my new AC & furnace last year and it works great!
Joann Miller
18:09 21 May 21
Joseph called to see if he could come early which was fine with me. Saw and fixed the problem with my guest bathroom faucet quickly plus explained everything. Great service
David Wolf
21:15 20 May 21
TARDA ORG
21:12 20 May 21
Diane Harvey
20:30 20 May 21
Goettls always provides excellent service! Their technicians are skilled, professional, efficient and friendly. We are so pleased to have them service our HVAC. Carl is a terrific technician and friendly person.
Curtis Curtis
03:35 20 May 21
I have used the services of Goettls for the last 14 years. Kelly Lyles was my service technician today. He texted me that he was on his way and arrived on time. In my 14 years with Goettls, Kelly is the most professional service technician that has worked on my AC. Kelly downloads pictures of the AC system and documents all the pertinent information. This information stays with your account and is available for Kelly to see next year. Kelly Lyles is the best.
S. Fischer
19:46 19 May 21
Anna Abderhalden
18:53 19 May 21
Braulio was punctual, professional and courteous. He showed be before and after pictures of the ducts that were repaired. He was happy to answer questions and even changed the filter with a new filter I had on hand. I am very satisfied with the quality of work done and with the professionalism of the technician and the company overall.
Sharon Young
18:52 19 May 21
Hannah Abderhalden
18:45 19 May 21
Service was compleyed in a timely manner. I was shown before and after duct repair was done and photos sent to me via email. Service man was very professional and courteous. Answered all questions and even changed my air conditioning filter with the new filter I had on hand. Very satisfied with the work performed and with the company's professionalism.
Terry Sewell
16:19 19 May 21
Pedro R came out for a recent plumbing problem, he was right on time. He was knowledgeable and friendly and fixed the problem in a matter of minutes. Goettl has great service in both plumbing and AC. I highly recommend them.
Thomas mcallister
22:50 18 May 21
Ben arrived as scheduled. He was very professional. Most important, he knew what he was doing. Great service.
Brigid “Joy” Malumphy
16:02 18 May 21
Melody Hicks
18:10 17 May 21
Mike Schuster
20:45 16 May 21
firefighterjessie91
01:19 15 May 21
Adrian responded and was early. He didn’t have everything needed for our system so Justin responded right away. Justin fixed our AC issue within minutes our family is so grateful to Justin and Adrian for getting our hone cool!
Diedrich Fink
00:13 15 May 21
Justin has been our service technician for several years. He is knowledgeable and professional and done an excellent job servicing our system.
Pam Peterson
19:57 14 May 21
Ben was so pleasant, efficient and knowledgeable. He explained everything he did and set up thermostat for us. He also installed the air purifier. Definitely will call Goettl’s again for any maintenance.
Donna Baade
17:55 14 May 21
Adrian Osio
22:18 13 May 21
the tech was friendly, informative, and quick working, highly recommend them.
pete mcnamee
18:22 13 May 21
Kelly was excellent. He spent all the time needed to do a complete and explained things in terms I could understand. Thanks.
Richard Johnson
13:17 11 May 21
Ben did a great job. Very knowledgeable, professional and timely.
Tom Contri
20:39 28 Apr 21
Justin was fantastic! First did an AC service and found the ptoblem, then fixed it. Second visit was an annual heater service and inspection. He is ver competent, polite, knowledgeable, and polite. We asked for him on the second time and glad we did. We will continue to use Goettl’s for further needs.
Vic Sanzo
20:15 22 Apr 21
Justin arrived right on time as scheduled, he was very professional and courteous. Took care of my annual AC check up, went over the results with me, cleaned up after himself and left me an email receipt. He is welcomed here any time, I am very pleased with the results.
Mary Ann Kniss
17:59 22 Apr 21
Fabulous. Job even vacuumed messThank you.
Steve Thomas
23:55 21 Apr 21
Purchased complete HVAC system through Costco, which was installed by Goettle's. Service crew showed up early and worked through the day to complete the job. Very professional crew...thank you Ben, Jacob & Ryan!
DON WEGWORTH
17:15 20 Apr 21
Sam Coulter
19:09 18 Apr 21
Nice and efficient, always good service
Corrie Cooperman
01:01 17 Apr 21
Leslie Evans
19:31 16 Apr 21
Excellent service. I would recommend. Technician was friendly and professional.
trisha denney
02:05 16 Apr 21
Willie Pelham
01:32 16 Apr 21
Shelby123 Long123
22:00 15 Apr 21
Also installed whole house water filter and cleared drain clogs.
Karen Heuman
21:54 15 Apr 21
Tech was on time for the Quality Control visit about a week after the installation of two Lennox units. He was professional & polite. He was watchful of where he placed his ladder in order to gain access to the roof. He even removed the yellow Energy Star sticker from one unit at my request.For the install, the techs were early (which is good since I have a metal roof). The crane operator was also on time to lift 2 roof top units & remove the old ones. Nothing was hit, no plants damaged, All was great! Units working well & so much quieter than my old 16+ years-old units.
Linda Mitchell
13:56 14 Apr 21
Jean Cottrill
11:53 13 Apr 21
Carole Doddroe
15:44 11 Apr 21
They service my HVAC twice a year and are always responsive to my needs. Their service personal are very qualified and always on time.
Dana Dellis
23:34 08 Apr 21
Polite and friendly on the phone when setting appointment. Technician arrived earlier than expected, but with plenty of notice. Appreciate that tech wore a mask while in the house, and love having return air filters changed while they're here!
Tom Phillips
00:24 08 Apr 21
Joanna Martin
22:09 06 Apr 21
Diana Ryan
16:21 06 Apr 21
Braulio was very efficient and helpful. He had wonderful ideas that will help keep my a/c running smoothly this summer. Thank you Goettls team for being about the customer.
John Nicholson
20:08 05 Apr 21
Great people doing high quality work...that is what was promised and delivered!
Mara
18:18 05 Apr 21
Joan Hammel
23:05 03 Apr 21
We have used Goettls in the past for plumbing work so we were confident in their workmanship. Our HVAC system in older and we wanted it checked out. Kelly showed up on time. He explained things to us as he went and then gave us a very comprehensive evaluation of our system when he finished, including photos of the various parts of the system. We were very happy with the experience and have opted to sign up for a bi-yearly maintenance agreement with Goettls.
Langdon Towne
22:49 03 Apr 21
Ray Desylvester
01:05 02 Apr 21
S Kelly Parker
23:36 01 Apr 21
The technician arrived during the scheduled time and went to work promptly and methodically. He took care of the air filters, went into the crawl space to check the furnace, checked the AC unit, ran all the components and verified temperatures. Buttoned everything up, got the work order signed, and done.
mlke smith
23:43 29 Mar 21
He did a great job and would like to have him come again
Kaite Ihnen
17:24 29 Mar 21
Need HVAC Maintenance or Service?
Contact the experts at Goettl's High Desert Mechanical.
Call us at (928) 567-2200!