Reviews
HVAC Installation in Prescott Valley, AZ, 86314
“We can't say enough about the outstanding customer service we have received from Goettl's High Desert Mechanical. Luke Goettl was our Comfort Consultant, he came out to us went over all of our options educating us in each decision we made. He made sure we understood each of our choice's regarding our major purchase for outstanding results for years to come. The staff at Goettl's coordinating the actual purchase of equipment through Costco was absolutely effortless on our part. The coordination of the actual install was without incident. There was a slight issue with the install that was install but Luke was on it & corrected it immediately. I would highly recommend Goettl's from my experience”
- Tom & Cindy Chase C.
Gas Furnace Repair in Cottonwood, AZ, 86326
“Kelly was fantastic! Friendly and professional. Highly recommend!”
- Stephanie T.
Plumbing Replacement in Cottonwood, AZ, 86326
“Pedro Rodriguez ROCKS. Did a great job replacing my PRV. Very professional, finished in a timely manner. Would reccomend to all.”
- Art L.
Water Heater Replacement in Prescott, AZ, 86301
“Awoke to a garage awash thanks to old water heater busting. Used the chat function around 7:30 AM. Had new one up and going before supper time. Tech Derick fast, friendly, and efficient.”
- Joe M.
Air Conditioner Repair in Camp Verde, AZ, 86322
“Goettl has the best group of service individuals in the Verde Valley. Always going above and beyond what would be expected!
I would never call another company.
Thank you Goettl !!”
- Steve P.
Air Conditioner Repair in Prescott Valley, AZ, 86314
“We don't own our property, it took 3 years to get the right Service Tech to fix our air flow problem in two of our back bedrooms. Your Service Tech Ben Baca listened to me and resolved the problem. So far so good!! Thank you Ben”
- Debra W.
Great service. Very thorough and professional
- Robert White
I was very satisfied with the service that Greg gave
- John enos
excellent service
- Dennis Skelton
++
- Jay McGinn & Barbara Uren
Shirley Alexander
23:08 25 May 22
Fernando provided very excellent service and he is very knowledgeable. He took the time to show me and explain to me what services needed to be done. Fernando is very professional and very nice too and I would highly recommend him for any HVAC services that you may need.
Jeri Baker
22:54 25 May 22
Very impressed with our crew. We will recommend them to our neighbors. 👍👍👍
Larry Altherr
15:45 25 May 22
We have 35 LG mini splits at the Jerome Grand Hotel. Braulio Lazalde was knowledgeable on the systems and quickly diagnosed the problem and made the repair. Perfect service! Thank you, Larry A. Altherr, owner, Jerome Grand Hotel
Carl Ross
21:56 24 May 22
Very professional and on time. Fixed the A/C within 24 hours and did so for less than I was expecting! Technician was knowledgeable and fixed it promptly... will definitely be calling them again next time!
joseph medling
19:52 24 May 22
James was extremely knowledgeable in his profession. He was great in his explanation of how system works. You should be proud to have him in your company
Todd Kenyon
20:52 23 May 22
EXCELLENT SERVCE, The Technician was Awesome, very friendly, nice, very helpful, knowledgeable and fast service Thank you so much.Todd Kenyon
Susan Cormier
20:23 23 May 22
Staff is always friendly and professional.
H Johan
03:57 22 May 22
Fernando was absolutely fantastic!!! Our AC wasn't working, and I have a 6 month old, a toddler and my Mother whom I take care of and in AZ no AC is torture. He came and was very friendly and professional, fixed our issue. Outstanding service
Tonya Bunner
01:02 22 May 22
Mark Bakken
03:36 21 May 22
James was early… Straightforward… Explained everything really well and came out extremely Ernest concerned about providing good value… Signed up for a maintenance program because of him… He was a good and credible representative of your business (plus he’s from Texas as am I)
Patsy Tideman
21:30 20 May 22
Very nice and did an excellent job
Diane Harding
21:14 20 May 22
Needed 2 toilets replaced. After discussing my needs and wants with John, his recommendation was spot on. He was very professional and installation went seamlessly. I definitely will be using John for all my future plumbing needs.
David Waters
18:46 20 May 22
The service technician are outstanding, on time, informative, professional, clean.The scheduling personnel not so much, including scheduling supervisor.Over all I would recommend Goettl’sOver all
Janet Batchelder
20:01 19 May 22
James was prompt and courteous and explained what he was doing.
Michael Dougherty
19:37 19 May 22
Jim Lawson
16:36 19 May 22
Always professional and friendly service technician's! Great people to work with. Highly recommended.
Tracy Pittman
23:21 18 May 22
Dan Armijo
17:39 18 May 22
Great service. Friendly and professional. Explained what he was doing. Offered replacement of unit.
Ruth Hanson
04:22 18 May 22
Tinytattoomike
00:24 18 May 22
Goettles did a excellent job replacing our old HVAC system their employees are top notch very knowledgeable and professional I’d highly recommend them
Rich Stanley
22:38 17 May 22
Pamela Ramsey
19:39 17 May 22
Kelly was fast, informative and friendly.
Mark 7
18:02 17 May 22
Luci Gaudreau
21:58 16 May 22
Excellent service and great personality, Greg. Helping us preserve our 26 year old AC. Works fine. We’re happy.Bryan is an efficient, friendly agent for this company. Thanks for good service.
Tim Knorr
16:36 16 May 22
Derick was friendly and honest with the issues I had called about. He also educated me on some additional potential concerns that I brought. I will definitely make the phone call to Goettls High Desert Mechanical if I have need for any service or repairs.
Don Knox
21:28 15 May 22
Susan Wade
06:11 15 May 22
Josh Humphrey
01:53 15 May 22
The plumbers came out and qere very helpful and efficient they completed the work very quickly and had the job done in a couple hours. I give them a five star review
Dennis Barry
16:37 14 May 22
Betty Chapko
02:57 14 May 22
Excellent knowledge customer friendly. Here for to service calls and each time problem were solve
Roger Hall
02:04 14 May 22
Fernando was our service technician. He proved to be punctual, very knowledgeable, exceedingly patient with my questions and provided through descriptions of the purpose and functions of parts that needed replacement and of new parts to augment the function of existing equipment. Overall it was a very pleasant transaction and I recommend Goettls highly.
Wayne Swart
21:21 13 May 22
Excellent service. Greg was efficient and knowledgeable.
Maria Russell
18:13 13 May 22
Richard Johnson
17:57 13 May 22
Kyla Allen
16:42 13 May 22
Chris was marvelous. Very professional and fast. He provided information on what he was doing as he was doing it. Thank you so much!
Albert Medina
01:29 13 May 22
Deanna Medina
00:57 13 May 22
Derrick is friendly, efficient, and knowledgeable.We really appreciate that they do their best to work people into their schedule even when they are booked out for days.
mike campbell
19:14 12 May 22
Bryan was an excellent technician and very professional. Would recommend to anyone.
Jim Buchanan
18:47 12 May 22
Byron Molina was exceptional in every way possible! He is professional, very knowledgeable and friendly!
Paul Kessel
17:09 11 May 22
Rebecca Morales
15:01 11 May 22
He was wonderful and went above and beyond to help me out which means a lot being a single mom buying my 1st house.... Would definitely recommend For any plumbing needs what so ever 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
Robert Cartia
17:24 10 May 22
Bryan Molina was simply outstanding! Enthusiastic and friendly. Provided information on annual program but did so without pressure. Great experience!
June Rettinger de Arballo
23:27 09 May 22
Elisa Rios
18:42 09 May 22
This business and technician Braulio were professional, friendly and efficient at all stages of interaction.Braulio greeted me with a smile and explained everything thoroughly.The text with his picture before he arrived was reassuring.The service and price were as agreed on the phone.
Tom Cypher
18:16 09 May 22
Unbelievably quick response to our call !!! Greg, our tech, was impressively knowledgeable and a pleasure to deal with. He resolved our problem quickly. Truly impressed with the level of service we received. 👍👍
Mark Trengove
17:01 09 May 22
Ben Baca is great. Very knowledgable and fast.
Ethan Jacobs
21:43 07 May 22
This service is Bussin'. no kizzie.
Rick Keith
21:03 06 May 22
John was great, highly skilled and motivated. Everybody at Goettls are fantastic. Highly professional.
Aaron Coleman
22:02 05 May 22
As advertised.
Jen Provolt
18:12 05 May 22
We needed a new water softener solution and John did a great job talking me through the options, recommending a new solution, and explaining the install. Was polite, professional and work was completed quickly. Highly recommend John - would definitely request him again.
Alexander Arran Van Jensen
21:27 04 May 22
Great experience... Engineer answered all my questions.... Gave me a great deal and was highly efficient... Thanks again...
Bob Wais
20:31 04 May 22
Very knowledgeable, polite and in time. Would not hesitate to use again.
Otis Hale
22:45 03 May 22
Bryon Molina was a bright personable young man who went right to work, listened to my concerns and questions....I am totally satisfied with all the work that was done in an appropriate manner....I say this sincerely and not because he shares the last name of a close friend...
Michael Hampton
20:03 03 May 22
Fernando was here, very pleasant, took the time to diagnose the problem, answered all of my questions and left me understanding the problems with the AC unit. I would recommend him.
CTS Office Supply
18:43 03 May 22
Prompt, courteous service, Fernando took proper time to diagnose and fix the problem, then clean and service the system. Professional to the Nth degree!
Marty O
00:47 03 May 22
Bryan was prompt, professional, and a very friendly service representative. Goettls hires great people. I have used their services for years now and give them my highest ratings. Thank Bryan!
Cheyenne Roundy
18:58 02 May 22
Joan Scagliotti
16:20 02 May 22
Don Adams
20:32 29 Apr 22
lt was a true pleasure to have Ben work for us. He was professional as well as personable I highly recommend Ben to everyone
Michael Carroll
17:56 29 Apr 22
Great company great service plan. Nathan Soudani performed the service on my HVAC system and he was excellent. Very knowledgeable, polite and courteous while in your home. He took the time to make sure I understood what services he performed and what the status is with my system. I will use Goettls for all my HVAC needs and if you get the opportunity to have Nathan perform the service you won't be disappointed. Great job Nathan and Goettls.
Diane DianeC
20:02 28 Apr 22
Service was done efficiently and neatly. He checked the unit outside, changed filters, check up in the attic. Asked if I had any questions. Suggested surge protectors. Was not pushy about it.
Randy Russell
21:19 27 Apr 22
Beardseii beard
21:27 26 Apr 22
Kathy Lisak
19:14 26 Apr 22
I was very pleased with the service tech & his examination of my heating & cooling system. He explained everything to me & showed parts he would be replacing. I’m looking forward to trouble free service from my units now.
Terry Sewell
13:14 26 Apr 22
Braulio was outstanding. Friendly, on time, explained everything. Typical of the high quality service we have come to expect from goettl.
Marion Wells
02:07 26 Apr 22
broncs football Bloomfield
23:58 25 Apr 22
Jerry Fay
21:34 25 Apr 22
Katie Murphy
16:27 23 Apr 22
Vernon Herald
13:58 23 Apr 22
Very fine work done by Braulio. He corrected problems and did great work. I'd recommend him to anyone.
Harold Schofield
20:30 22 Apr 22
Charles Vintage
18:40 22 Apr 22
We had an appointment today with the service technician for an initial estimate. He was professional, polite and prompt. We are pleased with this company and look forward to completing the project.
Deborah Lane
01:11 22 Apr 22
Marie Desroches
17:21 21 Apr 22
Roy Wilson
17:13 21 Apr 22
Ben came to our residence. He was friendly, professional, and explained everything to us in detail. We were very satisfied and will use this company again.
Leo kerr
21:45 19 Apr 22
Gerard Holland
17:53 19 Apr 22
Chris was very courteous, knowledgeable, and took the time to diagnose problem and provide solution. Highly recommend Goettls for any plumbing needs.
Nikki Amorosino
19:24 18 Apr 22
Very professional on time very knowledgeable about my issues. fast repair. Cleaned up after he was done I would use his services again and recommend them to my friends.
Patti Saunders
17:47 16 Apr 22
Bonita Johnston
23:42 15 Apr 22
The plummer that came to repair a leak in my connection to AZWater was very nice, professional and completed the service in a timely manner. I would recommend him.Thank you,Bonita Johnston
Bob Quinn
21:52 15 Apr 22
Nathan did a diagnostic service on my Hvac system in a quick and effective manner. I hope he is available to do the repair when parts are delivered.
John Mullen
21:23 15 Apr 22
Brian with Goettl’s arrived to service my A C unit’s today. Brian was professional and efficient. He provided a complete diagnostics of my system. Checked every component. Made a suggestion to add a surge suppressor. Replaced the canisters in the humidifier, which I provided. He reset my thermostats.I would recommend Goettl’s and Brian Molina.
Ambaya Martin
01:01 15 Apr 22
He was great. Responsive to needs, polite, efficient and clean.Great work!
Alice Faulhaber
01:19 14 Apr 22
Very professional and informative, it’s really important for services being explained and my service tech was great. Thank you and look forward to the repair as soon as the parts arrive.04/13/22Brought us a potable A/C unit on loan while waiting on part order to come in. Came on time and very professional.
Gregory Williams
20:43 13 Apr 22
neal hammel
20:37 13 Apr 22
Chi's came in to do a water softener & on demand water heater cleansing. He was very professional & frankly enjoyable to work withNeal Hammel
Ricardo McCrary
19:15 13 Apr 22
Annual maintenance/De-scale tankless water heater. Derrick was great. Look forward to seeing him next year.
Gary Spence
03:42 13 Apr 22
Camera scope for sewer line blockage.Laura in scheduling was able to dispatch a plumber much sooner than originally planned.Daniel arrived at the beginning of the 4 hour slide. He was able to quickly determine the sewer line blockage with the camera. Had some trouble extracting the object from different angles but was able to access the back flow valve and remove the damaged flapper which was causing the blockage.Pleased with the service todayI have used Goettl’s High Desert for other services (AC, water softener) and always with good results.
Garry Myers
17:21 12 Apr 22
Bill Mason
16:10 12 Apr 22
Goettl’s was a great company to work with. I would not hesitate to recommend them to anyone looking a new A/C or Heating system.Luke answered every question we had prior to our purchase and we felt he gave us a good deal.The installation team of Ceaser, Jacob, and Ulysses did an exceptional job on the installation and the cleanup. They are excellent at their job and in the area of customer care.Last but not least Shane came and did a quality check inspection. He verified everything and checked the performance of the system.He answered all our questions and and suggested we buy a matainance contract.We purchased it before he left.I can only add one other thing, you have a wonderful team. It speaks a lot about the company and your expectations
Integrative Treatment Consultants
11:48 12 Apr 22
Hugh Holly
22:31 11 Apr 22
Good experience.
Mick Mock-Jones
13:49 09 Apr 22
Daniel arrived early (yes!) and quickly figured out the problem. He had to go to the office and get the part but came back and installed! Had some good ideas for our hard water issue as well. Excellent service.
Amy K
22:43 08 Apr 22
Fernando did the first service maintenance of our new furnace & air conditioner. There was a defective part which was promptly replaced. We appreciate his thoroughness in getting everything together.
elliot cluff
20:47 08 Apr 22
Margie Treptow
16:59 08 Apr 22
William Benson
02:59 08 Apr 22
Leonard Ihnen
01:42 08 Apr 22
Came during the time frame given, was professional and thorough.
Jeff Anderson
21:49 07 Apr 22
The is the second time Greg has done work for me. Both times have been awesome, quality service. Can not say enough about your service techs. Way to go!!!
Daniel Thuet
21:29 07 Apr 22
Very helpful and fast service. Technicians were friendly knowledgeable. I would highly recommend.
keith nance
23:21 06 Apr 22
The service representative was very polite but the fee was astronomical. I was in a bind and had no choice but to use Goettls.I won't use them again.
Joanne Saasta
20:51 06 Apr 22
Replaced hose bib outside
jason showalter
20:00 06 Apr 22
Danny was the person that came out to my house and fixed a leaking valve and was early which I loved didn't have to wait for ever. Super friendly person one of the nicest and best plummer I've run into and I've been house flipping for a few years. Highly recommend Danny out of anyone. Very Profesional as well. The end product looked amazing!!!!!
Jennifer Fuller
13:09 06 Apr 22
peoplehavetherights
02:17 06 Apr 22
Am a customer and they maintain our multiple portable wall units for heat and cold. Works like a champ and your people are fantastic.
Alfred Kunisch
22:18 05 Apr 22
Excellent service. Fernado is awesome
Robert Finch
20:35 05 Apr 22
Jan Oswald
20:23 05 Apr 22
Very knowledgeable and kind.
Kristi Madison
13:56 05 Apr 22
Derrick is awesome…he knows what he is doing for sure and he is very professional and personable. Even though we are only at the beginning of this major project I know my house is in good hands and it will be better then new when it’s done.I highly recommend this company.
Linda L
23:31 04 Apr 22
7/1/2021 - My technician Kelly Kyle was great! He arrived on time. He was fast and diligent at installing the new thermostat. He was kind and courteous, and took the time to teach me how to use the new thermostat.6/21/2021 - My technician, Matt Davis, was able to arrive early. He diagnosed the problem (the thermostat was not working properly) quickly, and ordered a new one to be replaced ASAP. Matt was kind, courteous, and didn't mind putting on "shooties" to keep my carpet clean!5/2015 - It was a true pleasure to work with Dustin from Goettl's High Desert Mechanical, Inc. There is so much they did for us. First, we have used them for several years as our maintenance contractor for our second home in Sedona. The heating system was a mess, and because we are not there full time, we need to have a company we can rely on. They remind us when our service is due, and they are flexible and work around our odd schedules.Second, several years ago, we contracted with a different company to replace the existing duct board with metal duct ... or so we thought. When we called in Goettl's to provide us with an air flow test, we were told that some of the duct board still existed, and that the metal duct that had been installed was not sealed properly. No wonder some parts of the house were hot while others were cold.Dustin presented us with options and discussed all the pros and cons with us in a professional and easy to understand manner.We chose to have the Aeroseal done, and to have Goettl's rerun all our duct work ... properly this time. In addition, we chose to replace the HVAC unit with a new, higher efficiency unit.Goettl's completed all the work in less than 1 week, and when we returned to the house, not only was the temperature even throughout the house, there was no mess for me to clean up!The result is exactly what we had hoped for. The temperature throughout the house is consistent, there is no more dust and dirt being blown through the house from leaking duct board, the new unit is quiet, we gained space in the utility closet, and we no longer need to change 3 filters every month!I highly recommend Goettl's. They are everything they say they are ... and more!
Marc Simley
22:22 04 Apr 22
Mark Lomeland
06:37 04 Apr 22
Original service was excellent, then the condenser drain pipe fell of the roof, less than a week after it was put on. Work was shody at best. A little glue would have solved a $250 charge!
Joseph Conklin
18:32 01 Apr 22
les heffner
00:31 01 Apr 22
Technician was on time, very professional and knowledgeable. He was very efficient, used his time well and was pleasant to speak with. He made sure we were aware of what he was doing at every step and summed up what he did and what we needed to do going forward.
Mike Zenner
21:36 31 Mar 22
Great communication on arrival time, etc. Derrick is always excellent! Very competent and friendly conversation. First rate!
Roger Jenkins
20:18 31 Mar 22
Jeannie Greiner
01:37 31 Mar 22
Daniel was professional, polite and very knowledgeable on umbing repairs. Our only complaint is that for two hours it was expensive.Keith Greiner
Robin Roberts
20:28 30 Mar 22
Jennifer Garcia
16:54 30 Mar 22
Danny Diesel
16:49 29 Mar 22
chris rife
02:37 29 Mar 22
John Nicholson
21:14 26 Mar 22
Great people doing high quality work...that is what was promised and delivered!
Stephanie Villavaso
18:51 26 Mar 22
Kelly did a wonderful job of diagnosing and helping us with the issue immediately. Could not recommend this business more! Thanks again.
Carol Williamson
17:53 25 Mar 22
Installed a new water softener. Chris is very knowledgeable and considerate. Answered all my questions.
Patty Sauer
00:53 25 Mar 22
They were terrific! Nice and very thorough.Very professional
Philip Kostka
19:21 23 Mar 22
L S
16:10 23 Mar 22
Lois Wells
14:58 19 Mar 22
Fernando Vasquez was very thorough in checking all parts of our AC systems. He performed the inspection with skill and knowledge, and was professional and friendly. We feel confident in his report, and have peace of mind that our AC units are in good shape, especially for their age. Thank you Goettls for always sending us technicians that are good at what they do.
joseph mercurio
22:36 18 Mar 22
Larry Duncan
22:52 17 Mar 22
Kelly arrived on time for a scheduled maintenance, was friendly, courteous and professional. After completing he answered some questions and with his answers gave me a better understanding of my HVAC system. I am thoroughly pleased with Kelly’s performance and concern for my satisfaction, I highly recommend Kelly and Goettl for their service.
Laura Marcos
21:40 17 Mar 22
Braulio was very kind, professional and punctual ~ Greg who came for my 2nd visit, was equally kind, punctual & professional as well as educational! He helped me understand what was happening and I really appreciate the service !!! Quite a team they have 🙂
Megan Hache
20:48 17 Mar 22
Robyn Schumacher
19:03 17 Mar 22
Kelly Liles was so knowledgeable and polite. He recommended a surge protector for our HVAC and we appreciate him selling us this. Money saver down the road if anything should happen. Thanks Goettl's! We love your company.
Marcie Buenrostro
04:44 16 Mar 22
Chris was responsive and helpful with the info and description of the job for the plumbing and repairs. I will recommend this business and use them again. Thank You!
Robert Porter
03:35 16 Mar 22
Chris Al-Qhowdhaib is the Tech who made the service call, and he was fabulous! He was on- time, very communicative, and he diagnosed the problem, and replaced the garbage disposal within an hour.If customer satisfaction were measured on a 10-scale, Chris would rate a 10. I give him the highest marks!
Diane Trently
20:01 15 Mar 22
Pedro came on time, quickly determined what was needed and accomplished it timely and with a very courteous manner. Very pleased with the service. Thank you again Pedro! You rock!
Richard Sherman
17:33 15 Mar 22
Nate Soudani was great. All work was performed professionally and explained patiently. Definitely recommended.
Olga Bowe
01:59 15 Mar 22
Chad Michael Trotter
22:06 14 Mar 22
Dan Blaettler
15:01 13 Mar 22
Brandon Kent
00:45 12 Mar 22
DCharles Packard
15:55 11 Mar 22
Water services did okay. Left the hot water on 3 bathroom sinks off. The clock on the tankless water heater was off by a few hours. All were easily corrected by me. Maybe could use a post checklist?
Karen Heuman
15:48 11 Mar 22
Tech was on time for the Quality Control visit about a week after the installation of two Lennox units. He was professional & polite. He was watchful of where he placed his ladder in order to gain access to the roof. He even removed the yellow Energy Star sticker from one unit at my request.For the install, the techs were early (which is good since I have a metal roof). The crane operator was also on time to lift 2 roof top units & remove the old ones. Nothing was hit, no plants damaged, All was great! Units working well & so much quieter than my old 16+ years-old units.The last free maintenance of my two units happened as expected PLUS Greg was able to fix the problems with the two new thermostats - there was programming in the set-up that was overriding the programming I had input. Everything is working wonderfully now.
Bill & Kellee Parrish
02:30 11 Mar 22
Charles Balog
20:43 10 Mar 22
Dee Gahn
18:07 10 Mar 22
Charles Springstun
17:10 10 Mar 22
Thank you for having Kelly as a tech. He was prompt, very knowledgeable and a fantastic communicator. He diagnosed and repaired my heater in 45 minutes. That included the payment process. He provided some tips and important information about my system. It was cold windy and snowing today and a working heater was a blessing. I have known the Goettls company since 1969 and their outstanding reputation as fair and honest.Again, Thank you Kelly! You are the man!!
Preskit Gal
00:07 10 Mar 22
Michael Baldwin
18:05 08 Mar 22
Fast service, tech.was very knowledgeable and polite. Highly recommend Gottels. Braulio was the best.
Matt Kriz
17:00 05 Mar 22
Need HVAC Maintenance or Service?
Contact the experts at Goettl's High Desert Mechanical.
Call us at (928) 567-2200!