Kelly is the best, very knowledgeable
Fantastic service, from estimate to installation! Very professional, quality work, We own a duplex and replaced the furnaces and added central air - we are extremely pleased with Goettls. We highly recommend them and will use them again for any services on hvac we need in the future. We also did the duct sealing - very pleased with the results. Thank you to Luke and the team at Goettls!!! Update 3-14-19: We've also signed up for the maintenance service - one of the best decisions we've made to maintain our home's hvac system. We are very pleased with their service! Update 10-29-19: Justin was right on time - actually a little early for our appointment - He's polite, did a very thorough job and we are extremely happy with the service. Thank you!6-9-23 service with Daniel who is fantastic, thorough, professional. I highly recommend Daniel!
Brandon was professional, personable & did an outstanding job! Will definitely be a repeat customer!
Rafael Castro did a wonderful job checking the functioning of our heating and cooling systems. He suggested that we add water safety switches to our air handler systems in the garage and we decided to have them installed.
Karl was early, did a quick, thorough inspection., was pleasant and professional.
Poor overall diagnosis of problem. Installed a new hot water heater we didn't need when we had a small leak in the wall. Then failed to properly install the hot water heater properly resulting in me having to hire another plumber to find the leak and complete the job properly. Look elsewhere for a competent plumber in Sedona area.
Daniel came to do routine maintenance on my system. Checked everything which is running smoothly. Didn't have the filter for the humidifier but will order. One problem, he accidentally forgot to close the attic opening and the smell started coming into the house. I couldn't sleep and at 11 PM went over to a friend's house. Next day Jim closed the opening, I open doors and turned on fans, smell gone.
Tech was very thorough and professional. We appreciated the time he took ensuring everything was in working order...
Awesome technician, friendly very informative.
Friendly, knowledgeable and quick
Daniel was a wonderful technician. Very respectful and professional!
Maintenance of the on demand hot water heater
Goettl's High Desert Mechanical and Derick Fringer were a pleasure to work with. The job was done on time and professionally.
Max provided us a cost estimate on a replacement HVAC system. Max is very thorough and professional.
He was very informative and answered all questions, covered all areas. Very pleasant.
I've always had great service and nice service guys. But, after 3 and half years their service price goes up every year. This year is not right. 1 visit instead of 2 and a so called free plumbing visit. I don't have plumbing problems. I just want to maintain my hvac warranty. I'm not happy and want to check into another company and still maintain the extended warranty I paid for when I purchased my unit. Not a happy camper with this price increase and feel like they have me over a barrel.
Inspection of all plumbing . With beneficial suggestion for repair and maintenance
Cesar was just great. Was able to answer all my questions.
Excellent service. Been using Goettls for years now.
We use Goettl's for all our plumbing and HVAC needs. Their service crews are always punctual and polite. Most recently we had to replace a central air conditioning unit. They replaced it with their Goettl's unit which was less expensive than the name brands. The lead man on the crew politely showed us how to link the new thermostat to our phone and explained how to check on the A/C remotely using our phone. We are very pleased with the quality and competitive price of the product installed and the professionalism of the installation crew.
Greg did a plumbing inspection and found 3 issues that need to be addressed. He also explained what each issue was, how it could be bad, and wrote out a proposal for each.
We are always impressed with the service we receive from Goettl’s. Today, our technician Karl came out right on time and was pleasant and professional, solving our repair issue.
Pre-install inspection and evaluation.
replaced return air filters and Spring maintenance
Max inspected our 18 yr old AC & heater & gave us a good price for new energy efficient system. The Goettl's crew arrived 15 mins early & finished 1-2 hrs before estimated. They were professional & friendly. We highly recommend Goettl's for value, quality & professionalism.
I appreciate their honesty and how quickly they responded to my air conditioner problem. They are a local company and I believe in supporting locals. I would use them again.
Braulio was very nice, professional, prompt, and thorough. Each step of the way he came to show me photos of what needed to be done and clarified cost before doing work. I really appreciate how patient he was answering my questions and helping me get a clear understanding of what was going on and what needed to be done. I highly recommend this company.I would like to request to Goettl that Braulio gets top pay as his customer service and technical skill was superb! Employees like him are hard to find, make sure to keep him!Thank you Braulio!
Ben was professional, thorough and kind. He spent the time to walk through his recommendations based on his HVAC maintenance review so that we clearly understood what we needed to be done and why. He was very gracious with our messy home and interactive puppy - would be happy to have home work on our system again!
Technician is pilot and knowledgeable.
Maintenance check up: Rafael was expeditious and explained his findings clearly.
Mody, came on time, was professional and explained what he did.My husband and I were very pleased.
Professional, timely, great communication, exceptional friendly service from all interactions.
Terrific service and workmanship for a burst pipe. Very fast response, John kept us informed of cost estimates and how to best fix the issue, and gave us advice on how to avoid the problem in the future. I would absolutely use this company again. Couldn’t have done a better job. Thanks!
Ben Baca came out for our bi-annual inspection of our heating/AC unit. He was friendly and did a good job.While not his fault, we were scheduled for Tuesday, only to find out during our scheduled visit that the tech was not coming and we needed to reschedule.Today, our Appt was for noon to 4:00 pm. At 4:00 pm, I had to call to find out where the tech was, having waiting for hours for some type of notification.I think the dispatcher needs to do a better job of communicating to clients that they are running late and will be coming beyond the scheduled window time.
John installed a new water heater and replaced two outside faucets. He did a great job with both projects. I highly recommend him for any plumbing repair or installation work!
Daniel serviced our heater today and was very congenital, professional and madre sure all areas he worked in were clean before he left. We have been using Goettell’s for over ten years and would highly recommend them to anyone.
Rafael was very Professional and polite keep me informed about what he was doing. Give advise about things that could be done on my system. He was right time.
Bryan was very professional and explained all of his findings on our furnace. I’lm relieved to know our 22 year old furnace had some life in her yet. I’m glad we have a thorough company we can trust!
Rafael was most courteous, well-informed and thorough. I’ve always found Goettles service reliable.
Gentry was very professional, efficient and courteous. When he was done checking out the a/c system, he took the time to run through all the checks he did and showed pictures of what he was talking about.I would definitely recommend Goettl's HVAC service.
Melvina our Service Tech was awesome and, we give her 5 stars for sure! She is very professional, competent and communicated the issues our AC had without trying to sell us add on services which we found quite refreshing. When making an appointment be sure to ask for Melvina, you won't be sorry.
Technician Mody arrived on time and performed biannual service on my HVAC system (heat pump and air handler). He was very professional, cordial, and satisfactorily answered all my questions. Mody is a true professional and a testament to his trade. After completion, I received a text message and email with details of the completed service along with photos. Excellent service!
Excellent service and great pricing. All the technicians are friendly and knowledgeable.
Justin explained what I needed and gave me an estimate on an HVAC system. I have purchased yet.
Greg is the best!Five star plus
Melvina was very professional, knowledgeable and courteous. Great technician .
Working fast and thoroughly.
Tech was very courteous and provided timely estimate.Didn't purchase due to price.
Fernando was very nice, efficient and on time, we just had him out again and he was great! Thank you! Ben was our service rep during another visit and was also wonderful.
The entire experience is first class. From the front office, Comfort Consultant Moe, measurement by Cesar, Richard's and installation crew. The team had a tough install and did a clean good job. Thank you.
On time, knew what he was doing. VERY pleasant, he work on our hvacasonable prices, highly recommended them, especially our tech!! Great job!
This was an annual inspection of heating/AC and plumbing. Very satisfied with their sevice.
Both HVAC and Plumbing inspections and service were complythroughly and efficiently! Very respectful technicians. Definitely pleased with the service provided by this company.
Daniel very professional and as good as my previous favorite JD Pilkington. He did a good job training Daniel…I will request him for next service
Greg came out to do a yearly plumbing check on our home. He was very good and checked every area of plumbing connected to our house. We were pleased to find out that all of our plumbing is in good condition. Greg explained everything he was doing;Greg is very efficient and he was excited about the good condition of our "older" home. Greg is an asset to Goettl.
Good communication, respectful. Clearly communicated findings and recommendations.
Greg did a wonderful job investigating options for improvements to our HVAC system.
Greg is a great technician who helped diagnose and help me with the right part to order. When the parts came, he installed and got the unit running great. Greg make sure it working well before he leaves. Thank you Greg!
Crew went above and beyond to make sure everything went perfectly. Down to the littlest detail of our old screws in our vents not matching and them switching them out to be the same. Showed and explained everything in detail answered all questions we had and left our home mess free.
We found Steve Kelly and his team to be very responsive to requests for service. Very personable and accommodating. Being new to the area, we elected to follow their recommendation in signing up for preventive service coverage for our HVAC systems. Highly recommend.
Tech was knowledgeable and very pleasant.
The Best customer service very knowledgeable and friendly. Highly recommend Goettls the Best workers..
Matt communicates well and did a great job diagnosing the problem with our system.
Working with Goettl’s was an absolute pleasure. They have a great staff. They are very communicative and friendly. They bend over backwards to accommodate you. We absolutely recommend THIS family owned business!! Thank you everyone for your hard work.
Great company, from service, sales and installation! We highly recommend Goettls if you're looking to find a heating and cooling company...Great job everyone 👏 👍
Today service was great 👍
Karl has performed the follow up periodic maintenance, he has done a great job. 👍
Mo,did an excellent job of explaining the process for our HTAC project.Overall excellent.
Matt Davis gave excellent service with really nice attitude. Top accolades to matt
Very thorough inspection and professional. Greg was very courteous.
Matt was very professional and quickly assessed the problem and got parts ordered. As soon as they came in , he came over and installed them.
Excellent and Ben was professional!
Gentry was very thorough and knowledgeable on servicing my HVAC system. I appreciate his honesty
Jake and his team arrived on time and worked hard all day to get the HVAC system installed. It was a big job given the ceiling installation. The system seems to be working well.
I had the pleasure of dealing with Greg and John for my plumbing project on the house I just bought. Both men were polite, professional, friendly, and very informative throughout the process. All my work was done quickly and efficiently, and the results are all I could possibly ask for. The things that were done (and there were MANY things done here) will last for decades, and should I have any problems I know exactly who to call.Well done, gentlemen! I appreciate you both!Chris McVay
Matt is very professional and courteous. Would recommend him to anyone that needs heating or ac work that needs to be done. Great company with good employees.