Reviews
Air Conditioner Maintenance in Prescott Valley, AZ, 86314
“Gentry “Mody” performed an annual systems check on our home heating and air conditioning. He is professional, courteous, knowledgeable, and a pleasure to work with. Thank you.”
- Clay S.
Heat Pump Maintenance in Cottonwood, AZ, 86326
“Technician, Daniel Sadler was very thorough and knowledgeable about our heating & cooling unit and very pleasant in dealing with us.”
- Gene & Charlotte S.
Heat Pump Replacement in Sedona, AZ, 86351
“Kelly came over early and, after checking all the equipment, replaced the new thermostat (installed two weeks ago) with another new thermostat. So far, everything is working well. I appreciated his expertise and careful explanations of how the new equipment worked.”
- Ellen T.
Plumbing Repair in Sedona, AZ, 86351
“I woke up on a Friday morning to discover my main water line was leaking badly and had flooded my side yard and the street. I called Goettl's and about 4 hours later John and Doug arrived. I'd already dug out the area of the leak and in about 90 minutes they had repaired the line. John took the time to show me exactly why the leak occurred, how the repair was done and explained how to purge the lines inside the house of any air or dirt. Fast professional service at a fair price.”
- robert h.
Geothermal Heat Pump Repair in Sedona, AZ, 86351
“Kelly Lyles arrived promptly and was very professional and respectful and diagnosed the problem.
I have found the technicians to always be professional and if they cannot diagnose the problem right away they consult with the company. The coordinators and managers in the various departments are also patient and professional.”
- Mary B.
Gas Furnace Repair in Prescott, AZ, 86305
“Had a Big problem with my furnace starting last April and continuing until after Thanksgiving! Other companies had no clue what was wrong. Finally BEN BACA came and diagnosed the problem immediately! Thank goodness the furnace is running wonderfully now as the outdoor temperature this morning was 11 degrees! BEN is very knowledgeable and professional, not to mention friendly and courteous!”
- Roberta A.
Gas Furnace Maintenance in Prescott Valley, AZ, 86314
“Karl did a great job. Arrived promptly. Checked everything out up in the attic and changed my filter. Was very courteous and polite.
A pleasure to have him come to my home.”
- Brian T.
Gas Furnace Maintenance in Sedona, AZ, 86336
“I was advised that Nathan would be my tech today. I was texted when he was on his way and he was here promptly. Nathan was personable and professional. The job was completed in a timely manner. I was completely satisfied with Nathan and Goettl's High Desert Mechanical”
- Robert G.
Other Maintenance in Prescott Valley, AZ, 86315
“Brian performed the maintenance service for air/heating system at our home. He called ahead, did complete maintenance and shared a detailed summary with pictures for the system and the job done. He made recommendations for air filters as well. Excellent service!”
- Barb L.
Air Conditioner Repair in Camp Verde, AZ, 86325
“Just want to say thank you to all of the people who have responded to our heating/air conditioning problem. Braulio Lazalde has been fantastic resolving the issues. Also thank you to all of the people that we've dealt with from the receptionist and the other staff members who have come with. I'm sorry that I can't remember all of the names, but everyone has been friendly, efficient and very concerned with getting our problems resolved.”
- Ron H.
Valerie McDaniel
1686362695
jeffery herder
1686334329
Kelly is the best, very knowledgeable
Mary Lou Arnold
1686330468
Fantastic service, from estimate to installation! Very professional, quality work, We own a duplex and replaced the furnaces and added central air - we are extremely pleased with Goettls. We highly recommend them and will use them again for any services on hvac we need in the future. We also did the duct sealing - very pleased with the results. Thank you to Luke and the team at Goettls!!! Update 3-14-19: We've also signed up for the maintenance service - one of the best decisions we've made to maintain our home's hvac system. We are very pleased with their service! Update 10-29-19: Justin was right on time - actually a little early for our appointment - He's polite, did a very thorough job and we are extremely happy with the service. Thank you!6-9-23 service with Daniel who is fantastic, thorough, professional. I highly recommend Daniel!
Jennifer Stauffer
1686270490
Brandon was professional, personable & did an outstanding job! Will definitely be a repeat customer!
Marsha Hodge
1686182000
Rafael Castro did a wonderful job checking the functioning of our heating and cooling systems. He suggested that we add water safety switches to our air handler systems in the garage and we decided to have them installed.
cheryl haun
1686165697
Mick Woodcock
1686161223
Karl was early, did a quick, thorough inspection., was pleasant and professional.
Lynn Edmonds
1686089142
Sean
1686023110
Poor overall diagnosis of problem. Installed a new hot water heater we didn't need when we had a small leak in the wall. Then failed to properly install the hot water heater properly resulting in me having to hire another plumber to find the leak and complete the job properly. Look elsewhere for a competent plumber in Sedona area.
Joann Miller
1685973529
Daniel came to do routine maintenance on my system. Checked everything which is running smoothly. Didn't have the filter for the humidifier but will order. One problem, he accidentally forgot to close the attic opening and the smell started coming into the house. I couldn't sleep and at 11 PM went over to a friend's house. Next day Jim closed the opening, I open doors and turned on fans, smell gone.
Mark Link
1685728032
Tom McAllister
1685663603
Tech was very thorough and professional. We appreciated the time he took ensuring everything was in working order...
dragons blood
1685639918
Awesome technician, friendly very informative.
Raul Zabala
1685565953
Friendly, knowledgeable and quick
Leslie Anne Brearley
1685155824
Daniel was a wonderful technician. Very respectful and professional!
Ken Jacobs
1685049828
Maintenance of the on demand hot water heater
Larry Bligh
1685025358
Goettl's High Desert Mechanical and Derick Fringer were a pleasure to work with. The job was done on time and professionally.
Alan Marcum
1684885122
Max provided us a cost estimate on a replacement HVAC system. Max is very thorough and professional.
debi cragg
1684803069
He was very informative and answered all questions, covered all areas. Very pleasant.
peggy
1684613987
I've always had great service and nice service guys. But, after 3 and half years their service price goes up every year. This year is not right. 1 visit instead of 2 and a so called free plumbing visit. I don't have plumbing problems. I just want to maintain my hvac warranty. I'm not happy and want to check into another company and still maintain the extended warranty I paid for when I purchased my unit. Not a happy camper with this price increase and feel like they have me over a barrel.
Mitch Robison
1684379299
Inspection of all plumbing . With beneficial suggestion for repair and maintenance
Chris Heyer
1684348780
Cesar was just great. Was able to answer all my questions.
John C
1684333540
Got the job done
Michael Genova
1684186928
Excellent service. Been using Goettls for years now.
Brian Mcguire
1683991739
We use Goettl's for all our plumbing and HVAC needs. Their service crews are always punctual and polite. Most recently we had to replace a central air conditioning unit. They replaced it with their Goettl's unit which was less expensive than the name brands. The lead man on the crew politely showed us how to link the new thermostat to our phone and explained how to check on the A/C remotely using our phone. We are very pleased with the quality and competitive price of the product installed and the professionalism of the installation crew.
Keith Zimmerman
1683934666
Greg did a plumbing inspection and found 3 issues that need to be addressed. He also explained what each issue was, how it could be bad, and wrote out a proposal for each.
Karen Conover
1683913505
We are always impressed with the service we receive from Goettl’s. Today, our technician Karl came out right on time and was pleasant and professional, solving our repair issue.
Ken Belden
1683829807
Pre-install inspection and evaluation.
Nick MacDowell
1683584170
replaced return air filters and Spring maintenance
Karin Kwiatkowski
1683310704
Max inspected our 18 yr old AC & heater & gave us a good price for new energy efficient system. The Goettl's crew arrived 15 mins early & finished 1-2 hrs before estimated. They were professional & friendly. We highly recommend Goettl's for value, quality & professionalism.
Charlotte Diana
1683077288
I appreciate their honesty and how quickly they responded to my air conditioner problem. They are a local company and I believe in supporting locals. I would use them again.
Aaron Tomasi
1682999538
Tina
1682977078
Braulio was very nice, professional, prompt, and thorough. Each step of the way he came to show me photos of what needed to be done and clarified cost before doing work. I really appreciate how patient he was answering my questions and helping me get a clear understanding of what was going on and what needed to be done. I highly recommend this company.I would like to request to Goettl that Braulio gets top pay as his customer service and technical skill was superb! Employees like him are hard to find, make sure to keep him!Thank you Braulio!
Samuel Magaziner
1682972461
james riordan
1682970605
Veronica Weatherspoon
1682786649
Ben was professional, thorough and kind. He spent the time to walk through his recommendations based on his HVAC maintenance review so that we clearly understood what we needed to be done and why. He was very gracious with our messy home and interactive puppy - would be happy to have home work on our system again!
Carol Creque
1682699220
Technician is pilot and knowledgeable.
Paul Pugh
1682621089
Maintenance check up: Rafael was expeditious and explained his findings clearly.
Joanne Dose
1682440119
Amy Brannan
1682430298
Mody, came on time, was professional and explained what he did.My husband and I were very pleased.
Zane Gaul
1682401466
Doug Baesler
1682172321
Plumbing maintenance
Angela Emerson
1682122720
Professional, timely, great communication, exceptional friendly service from all interactions.
General Beau
1682100919
Terrific service and workmanship for a burst pipe. Very fast response, John kept us informed of cost estimates and how to best fix the issue, and gave us advice on how to avoid the problem in the future. I would absolutely use this company again. Couldn’t have done a better job. Thanks!
Bruce Goldberg
1682047103
Ben Baca came out for our bi-annual inspection of our heating/AC unit. He was friendly and did a good job.While not his fault, we were scheduled for Tuesday, only to find out during our scheduled visit that the tech was not coming and we needed to reschedule.Today, our Appt was for noon to 4:00 pm. At 4:00 pm, I had to call to find out where the tech was, having waiting for hours for some type of notification.I think the dispatcher needs to do a better job of communicating to clients that they are running late and will be coming beyond the scheduled window time.
Daniel Beachy
1682032898
Glenn Mann
1682028138
John installed a new water heater and replaced two outside faucets. He did a great job with both projects. I highly recommend him for any plumbing repair or installation work!
Doomsick (Doomsick)
1682010090
Quick and efficient
Moon Traveler
1681927413
Jk Leon
1681921366
Daniel serviced our heater today and was very congenital, professional and madre sure all areas he worked in were clean before he left. We have been using Goettell’s for over ten years and would highly recommend them to anyone.
Ronnie King
1681912435
Rafael was very Professional and polite keep me informed about what he was doing. Give advise about things that could be done on my system. He was right time.
Susan Luthye
1681848750
Bryan was very professional and explained all of his findings on our furnace. I’lm relieved to know our 22 year old furnace had some life in her yet. I’m glad we have a thorough company we can trust!
Pmongini13@gmail.com Mongini
1681838224
Rafael was most courteous, well-informed and thorough. I’ve always found Goettles service reliable.
Bill Riservato
1681753169
Gentry was very professional, efficient and courteous. When he was done checking out the a/c system, he took the time to run through all the checks he did and showed pictures of what he was talking about.I would definitely recommend Goettl's HVAC service.
Shanon De La Sierra
1681521602
Rick Parent
1681520026
Melvina our Service Tech was awesome and, we give her 5 stars for sure! She is very professional, competent and communicated the issues our AC had without trying to sell us add on services which we found quite refreshing. When making an appointment be sure to ask for Melvina, you won't be sorry.
David Kauppinen
1681510259
Technician Mody arrived on time and performed biannual service on my HVAC system (heat pump and air handler). He was very professional, cordial, and satisfactorily answered all my questions. Mody is a true professional and a testament to his trade. After completion, I received a text message and email with details of the completed service along with photos. Excellent service!
Charles Balog
1681506409
Excellent service and great pricing. All the technicians are friendly and knowledgeable.
Vanessa Neely
1681430449
Mark Selph
1681367769
Ben did a great job!!
John Houder
1681317224
Irene Vincent
1681236858
Justin explained what I needed and gave me an estimate on an HVAC system. I have purchased yet.
Gilbert Dilts
1681233634
Greg is the best!Five star plus
Gary P perkey
1680910108
Melvina was very professional, knowledgeable and courteous. Great technician .
Megan Hache
1680796430
Working fast and thoroughly.
Trudy Decker
1680795407
Tech was very courteous and provided timely estimate.Didn't purchase due to price.
Bridgitte Krupke
1680744666
Fernando was very nice, efficient and on time, we just had him out again and he was great! Thank you! Ben was our service rep during another visit and was also wonderful.
Rendar Talbot
1680673125
The entire experience is first class. From the front office, Comfort Consultant Moe, measurement by Cesar, Richard's and installation crew. The team had a tough install and did a clean good job. Thank you.
Darane Richatdson
1680629354
On time, knew what he was doing. VERY pleasant, he work on our hvacasonable prices, highly recommended them, especially our tech!! Great job!
John Witt
1680629044
This was an annual inspection of heating/AC and plumbing. Very satisfied with their sevice.
Bill Anderson
1680567120
Deborah Hicks
1680564173
Both HVAC and Plumbing inspections and service were complythroughly and efficiently! Very respectful technicians. Definitely pleased with the service provided by this company.
Dave Steiner
1680560355
Victoria Hall
1680559242
Daniel very professional and as good as my previous favorite JD Pilkington. He did a good job training Daniel…I will request him for next service
Dorothy A. Raheb
1680493193
Greg came out to do a yearly plumbing check on our home. He was very good and checked every area of plumbing connected to our house. We were pleased to find out that all of our plumbing is in good condition. Greg explained everything he was doing;Greg is very efficient and he was excited about the good condition of our "older" home. Greg is an asset to Goettl.
constance holeman
1680367456
Kathleen Arbuthnot
1680321552
Good communication, respectful. Clearly communicated findings and recommendations.
James W. Smith
1680302871
Greg did a wonderful job investigating options for improvements to our HVAC system.
Chi Le
1680299181
Greg is a great technician who helped diagnose and help me with the right part to order. When the parts came, he installed and got the unit running great. Greg make sure it working well before he leaves. Thank you Greg!
William Stonich
1680293782
J. Eagle
1680287616
Kayla King
1680147595
Crew went above and beyond to make sure everything went perfectly. Down to the littlest detail of our old screws in our vents not matching and them switching them out to be the same. Showed and explained everything in detail answered all questions we had and left our home mess free.
Brian & Linda Sheets
1680135096
We found Steve Kelly and his team to be very responsive to requests for service. Very personable and accommodating. Being new to the area, we elected to follow their recommendation in signing up for preventive service coverage for our HVAC systems. Highly recommend.
Carol Flinner
1680131563
Tech was knowledgeable and very pleasant.
Lisa Emmons
1680122340
The Best customer service very knowledgeable and friendly. Highly recommend Goettls the Best workers..
Paul Boulet
1680118546
Matt communicates well and did a great job diagnosing the problem with our system.
Lori Stewart
1680117443
Maria Husted
1679850762
Working with Goettl’s was an absolute pleasure. They have a great staff. They are very communicative and friendly. They bend over backwards to accommodate you. We absolutely recommend THIS family owned business!! Thank you everyone for your hard work.
Rick Osbjornsen
1679695182
Great company, from service, sales and installation! We highly recommend Goettls if you're looking to find a heating and cooling company...Great job everyone 👏 👍
Ali Z
1679690606
Today service was great 👍
gregg lindley
1679661635
Karl has performed the follow up periodic maintenance, he has done a great job. 👍
Tom Lockhart
1679518889
Mo,did an excellent job of explaining the process for our HTAC project.Overall excellent.
William Currier
1679512678
Matt Davis gave excellent service with really nice attitude. Top accolades to matt
Lynn Matthews
1679409967
Very thorough inspection and professional. Greg was very courteous.
Tamara Mayorga
1679334369
Matt was very professional and quickly assessed the problem and got parts ordered. As soon as they came in , he came over and installed them.
Marcy Neves
1678990309
Excellent and Ben was professional!
Abe Fleischman
1678740816
Gentry was very thorough and knowledgeable on servicing my HVAC system. I appreciate his honesty
LN Tucker
1678492867
Jake and his team arrived on time and worked hard all day to get the HVAC system installed. It was a big job given the ceiling installation. The system seems to be working well.
jeanie mcvay
1678382793
I had the pleasure of dealing with Greg and John for my plumbing project on the house I just bought. Both men were polite, professional, friendly, and very informative throughout the process. All my work was done quickly and efficiently, and the results are all I could possibly ask for. The things that were done (and there were MANY things done here) will last for decades, and should I have any problems I know exactly who to call.Well done, gentlemen! I appreciate you both!Chris McVay
Wes and Debbie Hammond AZ WindWalkers
1678206119
Matt is very professional and courteous. Would recommend him to anyone that needs heating or ac work that needs to be done. Great company with good employees.
Need HVAC Maintenance or Service?
Contact the experts at Goettl's High Desert Mechanical.
Call us at (928) 567-2200!