About Us
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About Us
About Us
About Goettl’s High Desert Mechanical: Four Generations of Arizona HVAC & Plumbing Expertise
Some companies talk about being “like family.” We actually are family. The Goettl family has been in the HVAC business in Arizona since 1926, when the original Goettl brothers started revolutionizing cooling technology in Phoenix. Fast forward to 1987, and Adam and Ted Goettl started Goettl’s High Desert Mechanical, bringing that family expertise to central and northern Arizona. Today, their sons Luke, Hank, and Dustin work alongside them, carrying forward what four generations have built.
We’re not trying to be the biggest HVAC and plumbing company in Arizona. We’re trying to be the one you’d recommend to your neighbor without hesitation. The one where a handshake still means something, where we fix our mistakes without making you fight for it, and where the guy who answers the phone on Tuesday is the same guy you’ll talk to next month. That kind of consistency and accountability is rare these days, and we think it matters.
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Upfront Pricing Before Work Begins
You’ll know exactly what it costs before we start, with no surprise charges showing up later.
Technicians Who Know What They’re Doing
We hire carefully, train extensively, and expect excellence from everyone who represents our name.
Available When Systems Quit At The Worst Times
HVAC and plumbing emergencies don’t wait for business hours, and neither do we.
Your Home Treated Like We’d Treat Our Own
We protect your floors, clean up after ourselves, and respect your space.
Honest Answers, Even When They’re Not What You Want To Hear
Sometimes the best advice is to wait, or to consider a different solution than what you called about.
We Fix Our Mistakes, No Excuses
Most companies have elaborate processes for handling complaints. We have a simple one: if we mess up, we pay for it and make it right. No fine print, no exceptions, no making you jump through hoops. You shouldn’t have to fight to get what you paid for, and you won’t.
This guarantee isn’t about marketing. It’s about basic integrity. When your family name is on every truck and four generations have built their reputations on this work, you can’t afford to be anything less than honest. We live in these communities. We run into customers at the grocery store. That kind of face-to-face accountability keeps you honest in ways corporate policies never will.
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Quality Workmanship, Guaranteed
When we leave your home, you shouldn’t have to wonder if the job was done right. Our work meets or exceeds manufacturer standards and local codes. If something’s not right, we come back and fix it at no additional cost to you. We’ve been doing this since 1987 (and the Goettl family has been in HVAC since 1926), so we know what good work looks like.
We Show Up When We Say We Will
Your time matters. We give you a clear arrival window and stick to it. If something unavoidable comes up, we call ahead so you’re not left waiting around. The techs you see in our trucks are the same ones who’ll show up at your door, not contractors we’ve never met.
No Pressure, Ever
You won’t get a sales pitch disguised as a service call. Our technicians diagnose the problem, explain your options clearly, and let you decide what makes sense for your situation and budget. Sometimes the best recommendation is to repair rather than replace, even when replacement would be more profitable for us.
Transparent Pricing
You get a clear breakdown of costs before any work starts. The price we quote is the price you pay. We don’t pad the bill or add mysterious fees after the fact. If the job turns out to be simpler than expected, you’ll see that reflected in your final invoice.
We’re Hiring People Who Truly Care
Think you’d fit on a team where fathers and sons work together, where everyone treats the business like they own it because the family name is on every truck? We’re looking for technicians and team members who want to build a career, not just collect a paycheck. If you’re skilled, reliable, and you care about doing the job right, we should talk. Check out our Careers page to see available positions.
The Membership You’ll Be Glad You Joined
Your HVAC system runs about eight hours a day, and your plumbing works nonstop. That’s a lot more wear than your car sees. Our Goettl Air Care membership starts at $99 per year and includes two complete system inspections, and discounts on repairs!
Regular checkups catch small problems before they turn into expensive emergencies, keep your warranty valid, and help your equipment last years longer. Click below to see more on how you save!
Ready to Work with a Team You Can Trust?
Look, we know you’ve got options when your AC quits or your water heater starts leaking. What we can promise is this: when you call Goettl’s, you’re working with a family that’s been doing this since 1987, building on expertise that goes back to 1926. We’ll show up when we say we will. We’ll give you straight answers. And we’ll stand behind our work without making you fight for it.
Give us a call and let’s get your system sorted out!
Book OnlineWe Cover Central and Northern Arizona
We’ve been taking care of HVAC and plumbing systems across this region since 1987. Whether you need emergency repairs in Prescott, a new system in Sedona, or maintenance in Flagstaff, we’re here for it. Here are all the areas we serve:
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